Products and Orders
How can I search for a specific product?

If you wish to find a specific product, please use the search bar located at the top of the website pages. Enter the relevant information and check whether the product is available by browsing the search results.

Can a company place an order through your website?

Yes, Lubimka.eu accepts orders from companies. To receive an invoice containing your company’s correct information, please complete the necessary fields during registration or when placing the order.

What should I do if I want my order delivered to a different address than the one provided during registration?

Once you have added your desired products to the shopping cart, the system will allow you to enter a delivery address different from the one listed in your profile.

Account Management
I can't remember my account password. What should I do?

If you have forgotten your password, please use the “Forgot Password” option available on the login page.

How can I update the information in my profile?

To make changes to your profile, log in using your password and select the “Update Profile” option, located in the “My Profile” section.

Do I need to register to make a purchase?

Yes, registration is required to place an order on the website. You may register in advance or during the checkout process after selecting your products.

Can I modify my order after it has been placed?

If you would like to make changes to your order, please contact us via the website’s contact form. Be sure to include your order number, which can be found in the “Order Tracking” section.

Can I view my order history?

Yes, you can view all orders placed through our website by visiting the “Order Tracking” section.

General Questions
I would like to purchase a product that is currently unavailable. What should I do?

For more information regarding the availability of a specific product, please contact us using the contact form located at the bottom of the website pages.

I would like to receive additional information that is not available on the website. What should I do?

Please use the contact form on the website to reach out to us with your inquiry.